Privacy Policy
Introduction
At Portmasters, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share information about you when you interact with our platform.
Information We Collect
Personal Information: When you create an account, book a shipment, or contact support, we may collect information such as your name, email address, phone number, and payment details.
Cargo and Shipment Details: To process your shipments, we collect relevant data such as cargo weight, dimensions, origin, and destination.
Technical Information: We may collect data about your device and interaction with our site, including IP address, browser type, and cookie data.
How We Use Your Information
Service Provision: To create and manage your account, process shipments, and ensure smooth service delivery
Communication: To provide updates, send confirmations, answer inquiries, and notify you of any changes or updates to our services.
Improvement and Personalization: To improve website functionality, optimize user experience, and provide relevant content and offers.
Security and Compliance: To protect against fraud, manage risk, and comply with legal obligations.
Data Security
We implement industry-standard security measures to protect your information. While we strive to protect all data, no security system is completely secure; users should also take steps to safeguard their accounts.
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, or as otherwise stated to you at the time of collection.
Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, or limit the use of your data. To exercise these rights, please contact us at support@portmasters.com.
Changes to This Policy
Portmasters may update this Privacy Policy periodically to reflect changes in practices or legal requirements. We will notify you of significant changes and update the policy on our site.
Contact Information
For questions or concerns regarding these Terms and Conditions, contact us at support@portmasters.com.