At Portmasters, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share information about you when you interact with our platform.

Portmasters offers a platform to compare, book, and manage shipping services across various providers. We are not the direct providers of transportation but serve as an intermediary to connect users with verified carriers.

Users must register and create an account to book shipments. You agree to provide accurate and current information and to update any changes to maintain account accuracy.

• Users are responsible for entering correct information regarding the origin, destination, cargo type, weight, and dimensions. Portmasters is not responsible for any discrepancies arising from incorrect information provided by the user.

• Upon booking, users will receive a confirmation email and tracking details.

All bookings require full payment at the time of confirmation. Payments can be made via credit card, bank transfer, or other methods listed at checkout. Additional fees may apply for specific services (e.g., insurance, express shipping).

• Portmasters and its partnered carriers are not liable for damages arising from inadequate packaging, mislabeling, or incorrect cargo declarations.

• Users are responsible for ensuring that their cargo complies with all relevant import/export laws and regulations of the countries involved in the shipment.

• In cases of loss, damage, or delay, claims must be filed directly with the selected carrier as per their terms. Portmasters may assist in coordinating communications but is not responsible for settlement.

• Portmasters and its partnered carriers are not liable for damages arising from inadequate packaging, mislabeling, or incorrect cargo declarations.

• Users are responsible for ensuring that their cargo complies with all relevant import/export laws and regulations of the countries involved in the shipment.

• In cases of loss, damage, or delay, claims must be filed directly with the selected carrier as per their terms. Portmasters may assist in coordinating communications but is not responsible for settlement.

All bookings require full payment at the time of confirmation. Payments can be made via credit card, bank transfer, or other methods listed at checkout. Additional fees may apply for specific services (e.g., insurance, express shipping).

Users agree to refrain from any misuse of the platform, including providing false information, attempting to disrupt service, or infringing on the rights of others.

Any disputes arising out of or related to the use of Portmasters’ services will be handled through binding arbitration in accordance with local laws.

Portmasters reserves the right to modify or update these Terms and Conditions. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of these adjustments.

For questions or concerns regarding these Terms and Conditions, contact us at support@portmasters.com.